We currently ship within the United States only. We are working on bringing Alsolis to more places in the world — stay tuned.

We offer two shipping options at checkout:

Standard Shipping — cost is calculated by weight at checkout. Orders over $500 ship on us.

Express Shipping — $50 flat rate, arrives in 2 business days.

Please note that we are unable to ship to P.O. Boxes at this time. We are sorry for the inconvenience.

Standard shipping takes between 2 and 8 business days, depending on where in the US you are located. Express shipping arrives in 2 business days. Once your order ships, you will receive a tracking number by email and can track it in your account at any time.

For pre-order items, production and shipping timelines vary by designer and will be clearly stated on the product page before you purchase. We will always keep you informed.

It depends on the piece. Some items we will restock. If that is the case, you can sign up to be notified directly on the product page, and we will email you the moment it is back in stock. Some items are available by pre-order, which means we place the order with the designer on your behalf and ship it to you once it arrives. And some pieces, particularly the handmade and limited-run ones, may be gone for good once they sell out. If you are unsure about a specific piece, email us at concierge@alsolis.com, and we will tell you exactly what the situation is.

We genuinely want to hear from you — the good, the honest, and everything in between. Your feedback is how we get better and how we know what to bring you next.

Send us a note anytime at concierge@alsolis.com. We read everything, and we write back.